Returns & Exchanges
At PDX Deals, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log into your PDX Deals account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Package Your Items
Securely place the items in their original packaging, ensuring all tags, manuals, and accessories are included to prevent processing delays.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing